Essex Electrical Soultions Ltd

FREQUENTLY ASKED QUESTIONS

Q.     How often should I get my electrics tested and checked?


A.   It is recomened by electrical safety first that a test is carried out at the following times:

    •   For tenanted properties, every 5 years or at each change of occupancy, whichever is sooner
    •   At least every 10 years for an owner-occupied home
    •   At least every 5 years for a business


           www.electricalsafetyfirst.org.uk



Q.     When will I require a rewire?


A.   There are no set guidelines as to when a property should be rewired. Just because your wiring’s old, it doesn’t mean it’s unsafe. Many factors can affect the wear and tear of your electrical installation.  We would advise that a periodic inspection is carried out on owner-occupied properties at least every 10 years and every five years in rented accommodation. The test will certify whether the electrics in a property are safe and tell you if anything needs upgrading. You should carry out regular checks around the house on the condition of your cables, switches, sockets and other accessories. If you notice anything unusual - for example, burn marks on plugs and sockets, sounds of ‘arcing’ (buzzing or crackling), fuses blowing or circuit-breakers tripping - get a registered electrician to check your electrics as soon as possible.


          www.electricalsafetyfirst.org.uk



Q.     As a landlord, what responsibility do I have for the electrics in the property I intend to let?


A.   As the landlord you have a duty of care to your tenant and must ensure that the installation is safe when they enter the property and is              maintained throughout their tenure. The Landlords and Tenants Act (1985) requires that the electrical installation in a rented property is: safe when a tenancy begins and maintained in a safe condition throughout the tenancy.We recommend that in order to comply with this Act, you can get one of our electrician to carry out an Electrical Condition Report (EICR) on any property you intend to let before getting tenants in. This will certify whether the electrics are safe and tell you if anything needs upgrading.



           www.electricalsafetyfirst.org.uk


Q.     Why does my light flicker?


A.   Loose wiring is a common reason for flickering lights which can be serious and a main cause of house fires. So don't delay, give us a  call today!


Q.     How our warranty works?


A.   Essex Electrical Solutions Ltd are committed to using the highest quality products available. We warrant all materials and lab installed to be free from defects due to defective material or workmanship for the period of one year from installation. Should any defects develop during the warranty period due to improper or defective materials or workmanship the items or item shall be made good by Essex Electrical Solutions Ltd at no expense to the customer. Some electrical materials are very susceptible to lighting and surges and therefore these items are excluded from our warranty. Electronic items such as ballasts, dimmers, transformers, photo cells, motion detectors, contactors, speed controls, surge protectors, RCD's, MCB's and Arc Fault breakers, all contain sensitive electronics. Only items supplied by Essex Electrical Solutions Ltd are covered by the warranty. When one of these items fails within our warranty period we will try our best to get it replaced by the manufacturer, however labour charges will be charged. We also do not warrant any type of lamps, incandescent lamps, fluorescent lamps, and high intensity discharge lamps are excluded under our warranty. Other than the items excluded all other materials and labour for the period of one year. If our electricians make a mistake or something stops working due to product malfunction or improper installation we will make it right at absolutely no cost to the customer. In the unlikely event our electricians have an accident and damages the customer’s property, the damage will be rectified at no cost to the customer.


Q.    What area's do you cover?


AEssex Electrical Solutions Ltd cover areas with include: Abridge, Alresford, Ardley, Ashingdon, Averley, Barking, Basildon, Benfleet, Bicknacre, Billericay, Black Notley, Bocking, Bradwell, Brentwood, Brightlingsea, Buckhurst Hill, Burnham-on-crouch, Canewdon, Canvey, Chadwell, Chafford Hundred, Chelmsford, Clacton, Coggeshall, Colchester, Cold Norton, Corringham, Dagenham, Debden, Dedham, Doddinghurst, Dovercourt, Downham, Earls Colne, East Tilbury, Epping, Emerson Park, Frinton, Galleywood, Grays, Great Baddow, Great Dunmow, Great Notley, Great Wakering, Hadleigh, Halstead, Harlow, Harwich, Hatfield Preverel, Hawkwell, Herrongate, Heybridge, High Beach, Hockley, Hornchurch, Horndon, Hullbridge, Hutton, Ingatestone, Ilford, Ingrave, Kelvedon, Latchingdon, Leigh-on-sea, London, Loughton, Maldon, Mundon, Orsett, Pilgrims Hatch, Pitsea, Prittelwell, Rawerth, Rayleigh, Rochford, Romford, Saffron Warden, St Lawrence Bay, Shenfield, Shoeburyness, Southend-on-sea, Southminster, South Ockendon, South Woodham Ferrers, Stanford-le-Hope, Stanstead, Stapleford Abbotts, Stock, Takeley, Theydon Bois, Thundersley, Thurrock, Tilbury, Tiptree, Upminster, Ugley, Vange, Waltham Abbey, Walthamstow, White Notley, Wickford, Wickham Bishops, Witham, Wivenhoe, Writtle, 

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Essex Electrical Soultions Ltd

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